Tillpoint houses an extremely powerful CRM system which interconnects with the POS, containing a host of useful features, designed to hold an enormity of information and improve all aspects of customer relations. Add customers, as businesses or individuals, in a considerable amount of detail. With dedicated fields covering a wide array of information, you can add as much as is necessary for each customer.
Should you require a specific piece of information regarding your customers, something that our preset fields donít cover by default, you can quickly and easily create custom fields in settings, extending your data capturing abilities. These fields can be customised in any way youíd like, from plain text boxes, to date, time and number boxes.
There is no upper-limit to the number of customers you can have in the customer list.
Create a variety of templates for printing customer information.
Add individuals or businesses, giving you the flexibility to create a comprehensive customer database.
Create a range of groups to which you can add your customers, separating your customer base, allowing for more targeted marketing.
Save every piece of important information for all your customers, including dietary requirements, food allergies or any other alerts that should be be made known to staff.
Give your customers unique IDs, making them easily searchable in the customer list.
Assign tags to certain customers, which show at POS after adding the customer to an order, letting the cashier know of any special information or instruction.
Save all kinds of customer information, with data fields covering everything from nickname to time zone.
Select the way in which each customer prefers to be contacted, allowing you to better target your clients.
Select for which taxes customers are exempt, with the added ability of adding the reason why, and supporting document images.
Dedicated fields for customer social media profiles.
Give each customer a unique card number, allowing you to introduce physical cards for membership, promotional or sales purposes.
Add permanent discounts for those special customers, automatically being applied whenever they make a purchase.
Set on account credit limits for each of your customers, allowing them to place a certain amount of their purchase on their personal account.
Establish limits regarding the amount a customer may spend in one transaction.
Select the ways in which your customers preferred to receive marketing material.
Add custom search keywords for your customers, enabling you to find each one in a matter of seconds.
Create a variety of highly customisable custom fields, expanding data capturing abilities to meet even the most specialist of needs
Design a loyalty program for your customers, allowing them to earn redeemable loyalty points with each transaction.
Create a range of punch card plans, enabling your customers to collect punches and redeem them for items.
Connect purchased gift cards to customer accounts, letting them purchase items when they please.
Add detailed memos in order to document customer communication and activity.
Send emails or SMS messages to your customers, direct from the app.
View the orders connected to each customerís account, including order details, total expenditure and outstanding amounts.
See in-depth account activity for each of your customers.
All modules within Tillpoint are connected to one another, allowing for a seamless and complete business application.