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The Shortcomings of Single-Purpose EPOS Software

by Tillpoint Editorial Team 18 Jun, 2018

The adoption of professional mobile apps, designed for a variety of purposes relating to business, are becoming exceedingly common, offering more features and functionality than their traditional counterparts.

The most prevalent type of new business software, particularly in the spheres of retail and hospitality, would be cloud-based point of sale systems, which typically run on iPads, tablets and web-browsers.

These new EPOS systems far outperform conventional legacy POS setups, and are capable of managing multiple tills in real-time, applying bespoke customer promotions, and generating in-depth sales reporting.

These POS applications first gained popularity around 2010 and were the first in a new generation of software. Technological progress moves extremely quickly, and some of these apps have had a hard time keeping up.

Business owners are realising the limitations of software, such as many of the mobile POS systems; they only perform one business function.

Say No to Integration

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A business is made up of many parts, both front end and back end, which require systems in place to properly manage and control.

A piece of single-purpose software, such as a basic POS system, is only able run the point of sale.

A business is made up of many parts, and therefore several pieces of software is usually required, which is forcing business owners to integrate several pieces of software, alongside their existing EPOS.

Integrating multiple systems, which weren’t typically designed for such purposes, forces them to exchange information, which causes issues related to data security, system speed, and general reliability.

Multiple Support Centres

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When a software integration breaks down, who’s at fault?

Perhaps one app updates to a newer version, whereby their development team added a new feature or made a slight change to the way data is stored on their database, and it causes a breakdown.

It happens frequently and it’s the user who suffers. Who do you call in order to solve the issue?

If you integrate with three, four or five pieces of software, you’d have to call each of them to try and find the issue.

And this presents an opportunity for the software vendors to pass blame, as no one company wants to own up to the mistake.

Multiple Cost Outlays

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Compared to traditional point of sale setups, and even some of the newer cloud-based options, an MBMA solution is far more cost-effective.

Users pay for one system instead of several, which requires no integration.

No large upfront costs, instead transforming devices most people already own, such as tablets or iPads, into a powerful business tools, able to process transactions, create invoices, and manage a business’s accounting.

Scaling up or down is made simpler, with business owners only needing to add or remove devices, as and when required.

The old legacy till systems are generally quite rudimentary in terms of functionality compared with a mobile POS, and usually come with an out-dated method of support, whereby a technician would physically go to a store to manually fix any problems. With cloud-based software, issues can be solved remotely.

Meeting Your Needs

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Tillpoint is the next-generation in EPOS for retail and hospitality, with dedicated pages that each manage a different part of business operation.

You can try Tillpoint EPOS software by creating a free account, or by downloading the app directly onto your iPad.

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