Point System Settings
Use this page to adjust the point system settings.
Maximum Points Can Be Earned
Set a limit to the amount of points a customer can have at any one time. Once this number is reached, they will no longer be awarded points when making purchases.
Customers can start earning points again once some of their points have been spent.
Point System Is Card-Based
Select whether or not the point system is based on the use of a physical card. If it’s an e-card, select ‘No’.
Award Points for Payment Using
Select by which means of payment customers can earn points. If a payment method is not selected, customers will not be awarded points when using that payment method.
Allow Point Adjustment
Selecting ‘Yes’ will allow staff members, with sufficient access, to adjust customer loyalty point amounts in the Customers module.
Selecting ‘No’ will hide this option in the Customers module.
Customers > Loyalty > Loyalty Program > Adjustment
Earn Points from Shipping Costs
Select whether or not customers are awarded points for shipping cost amounts.
Earn Points from Taxes
Select whether or not customers are awarded points for inclusive and/or exclusive tax amounts.
Points Can Be Added After Order
Select whether or not loyalty points can be added after the transaction has been completed.
Deduct Points on Refund
Select whether or not loyalty points are deducted after a refund has been given.
These options allow you to set an expiration on earned loyalty points.
Set the time in which loyalty points expire and become unusable.
Expire After Inactivity
Set the time in which loyalty points expire after a period of customer inactivity (e.g. 1 Year) and become unusable.
Point Expire Warning
Setting either of the above options will reveal this field. Here you can set a warning which will be sent to the customer a period of time in advance that their loyalty points are due to expire.