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Point System Settings

Point System Settings

Use this page to adjust the point system settings.

Point System SettingsTint Point System Settings


Maximum Points Can Be Earned

Set a limit to the amount of points a customer can have at any one time. Once this number is reached, they will no longer be awarded points when making purchases.

Customers can start earning points again once some of their points have been spent.

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Point System Is Card-Based

Select whether or not the point system is based on the use of a physical card. If it’s an e-card, select ‘No’.

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Award Points for Payment Using

Select by which means of payment customers can earn points. If a payment method is not selected, customers will not be awarded points when using that payment method.

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Allow Point Adjustment

Selecting ‘Yes’ will allow staff members, with sufficient access, to adjust customer loyalty point amounts in the Customers module.

Selecting ‘No’ will hide this option in the Customers module.

Tip
Adjust customer loyalty points via
Customers > Loyalty > Loyalty Program > Adjustment

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Earn Points from Shipping Costs

Select whether or not customers are awarded points for shipping cost amounts.

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Earn Points from Taxes

Select whether or not customers are awarded points for inclusive and/or exclusive tax amounts.

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Points Can Be Added After Order

Select whether or not loyalty points can be added after the transaction has been completed.

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Deduct Points on Refund

Select whether or not loyalty points are deducted after a refund has been given.

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Expiration

These options allow you to set an expiration on earned loyalty points.

Expire After

Set the time in which loyalty points expire and become unusable.

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Expire After Inactivity

Set the time in which loyalty points expire after a period of customer inactivity (e.g. 1 Year) and become unusable.

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Point Expire Warning

Setting either of the above options will reveal this field. Here you can set a warning which will be sent to the customer a period of time in advance that their loyalty points are due to expire.

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